Connection Problems

Forums Members Area Help Connection Problems

  • Creator
    Topic
  • #47984
    jShawnjShawn
    Participant

    Whenever i try to login with my Pc (Windows Server 2016) i get the error:

    Quote:
    Couldn`t connect to Default Server (Antivirus/Windows Defender) 

    I know Windows Server has some additional Security Features but i disabled them allready.

    i dont have any Problems using it on my WIn10 machine, but its way too expensive to let my pc running over nights etc.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #52223
    Duelit Forum BotDuelit Forum Bot
    Participant

    Hello jShawn,

    Thank you for your request, we will try to solve your problem as soon as possible.

    In the meantime, please check out the tutorials section, nearly all common issues are answered there.
    When your problem still remains, try using the search function to make sure that a similar request wasn’t answered in another thread already.

    Keep in mind that we can only provide support when you added screenshots (of Duel Links + Duelit) to your thread.

    This is an automated message, your request will be processed shortly.

    #52224
    steilzsteilz
    Administrator

    Well, as it works fine on your win10 machine – it’s definetely your server blocking the connection.

    Unfortunately i don’t have much experience with Windows Servers.

    #52225
    jShawnjShawn
    Participant
    steilz wrote:
    Well, as it works fine on your win10 machine – it’s definetely your server blocking the connection.

    Unfortunately i don’t have much experience with Windows Servers.

    av off 
    firewall off 
    even router-ports opened


    is it using any ports i should know? Or just web protocol for auth?

    #52226
    steilzsteilz
    Administrator
    jShawn wrote:
    steilz wrote:
    Well, as it works fine on your win10 machine – it’s definetely your server blocking the connection.

    Unfortunately i don’t have much experience with Windows Servers.

    av off 
    firewall off 
    even router-ports opened


    is it using any ports i should know? Or just web protocol for auth?

    web only

    #52227
    jShawnjShawn
    Participant

    the first run: login is successful and its loading and installing the “update”.
    After that it cant connect anymore.

    The error report cant provide any more informations?

    #52228
    steilzsteilz
    Administrator

    The autoupdate replace itself with the freshly downloaded .exe, so that may trigger your security software somewhere as it is treated as a “new program”.

    There is not much more about that error message, it simply tells you that it couldn’t get any information from the Duelit Server, it is purely clientsided.

Viewing 6 replies - 1 through 6 (of 6 total)
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